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Research and Publications: 

MARTY ANDERSON:

  • Presentations:
    • Panel Moderator, EMC executive conference for Asian managers, 2006.
    • "Moving from Products to Services to Valuable Experiences", Management Conference sponsored by Chalmers University, Sweden, 2005-2006.
    • Panel Moderator, Babson Entrepreneurship and Innovation Conference, 2006.
  • Selected Publications and Papers:
    • The First-Plus Third Economic Development Model,  2006.

TOM DAVENPORT:

  • Academic Presentations and Affiliations:
    • "Competing on Analytics" conference series in 15 cities and 4 countries with Harvard Business School Publishing
    • Keynote speaker, INFORMS, 2006.
  • Articles in Academic or Management Publications:
    • "Managing Knowledge: One Size Doesn't Fit All," with Larry Prusak and Bruce Strong, MIT Sloan Management Review/Wall Street Journal, 2008.
    • "Collaborative Treatment: Guiding and Capturing Decisions at Partners HealthCare" with Tonya M. Hongsermeier, Inside Knowledge, January 2008.
    • "Business Intelligence and the Business Experiment," Business Intelligence Review, December 2007.
    • "Analytics, Humans and Black Boxes," Business Intelligence Review, June 2007.
    • "Competing with Multi-Channel Marketing Analytics" with Jeanne Harris, Advertising Age, April 2007.
    • "Ideas for Better Governing," Ripon Forum, Feb./March 2007.
    • "IT for Analytical Competition" with Jeanne Harris, Architecture and Governance, January 2007.
    • "The Dark Side of Customer Analytics", with Jeanne Harris, Harvard Business Review, May 2007.
  • Books and Book Chapters:
    • "Competing on Analytics:  The New Science of Winning",  with Jeanne Harris, Harvard Business School Press, Feb., 2007.   Translated into 9 languages.
    • "Information Technologies for Knowledge Management," in Kazuo Ichigo and Ikujiro Nonaka, eds., Knowledge Creation and Management: New Challenges for Managers, Oxford University Press, 2006.
    • Strategic Management in the Innovation Ecomony (textbook), with Sven Voelpel and Marious Leibold, Wiley, 2006.
  • Commentaries, Article Series:
    • "The Next Big Thing", Blog for Harvard Business School Publishing, 2007-present 

SINAN ERZURUMLU

  • Book Chapters:
    • "The Effects of Outsourcing, Offshoring, and Distributed Product Development Organization on Coordinating the NPB Process", Handbook of New Product Development (2008), with Edward G. Anderson Jr., Alison Davis-Blake, Nitin R. Joglekar and Geoffrey G. Parker. 
  • Presentations:
    • “Process Investment and the Survival of a Startup under Uncertainty” with Fehmi Tanrisever, S. and Nitin Joglekar, MSOM, 2008 and INFORMS, 2007.
    • “Collaborating with Competitors in New Product Development” with Stephen M. Gilbert, DSI, 2007.
    • “Technology Licensing and Entry Strategies under Compatibility Investments” with Sreekumar R. Bhaskaran, POMS, 2007.
    • “Strategies for Bundling Durable Products with Contingent Services or Consumable Products”with Stephen M. Gilbert, INFORMS, 2006.   

  • Working Papers:

    • “Process Investment and the Survival of a Startup under Uncertainty”with Fehmi Tanrisever, S. and Nitin Joglekar, August 2008.

    • “Commercializing Component Innovations: The Roles of Firm Capabilities and Network Effects” with Stephen M. Gilbert and Karthik Ramachandran, August, 2008.

SEBASTIAN FIXSON:

  • Book Chapters: 
    • “Modularity and Supplier Involvement in Product Development,” with Y. Ro and J.K. Liker, Handbook on Product Development, 2008.
  • Grants:
    • "Knowledge Creation Strategies and Firm Performance in Emerging Industries: An Empirical Investigation of the Automotive Airbag Industry," National Science Foundation, Sept. 2006-Feb. 2009.
  • Papers in Peer Refereed Journals:
    • “Modularity and Commonality Research: Past Developments and Future Opportunities.” Concurrent Engineering – Research and Applications, 15 (2), 85-111, 2007.
    • “Modularity as a Strategy for Supply Chain Coordination: The Case of U.S. Auto.” IEEE Transactions on Engineering Management, 54 (1) 172-189, 2007, (with Y. Ro and J. Liker).
    • “Product architecture assessment: a tool to link product, process, and supply chain design decisions.” Journal of Operations Management, 23 (3-4, Special Issue: Coordinating product design, process design, and supply chain design decisions), 345-369, 2005.
    • “Modularization and Outsourcing: Who drives whom? A Study of Generational Sequences in the U.S. Automotive Cockpit Industry.” International Journal of Automotive Technology and Management, 5 (2, Special Issue: Knowledge and task partitioning in the Auto Industry: coordination, governance and learning in new product development), 166-183, 2005 (with Y. Ro and J. Liker)
      This paper received an honorable mention in the 2006 Sloan Industry Studies Program Best Paper Competition.
  • Presentations:
    • "The Power of Integrality: Linkages between Product Architecture, Innovation, and Industry Structure" with J.K. Park at Academy of Management annual meeting and Sloan Industry Studies, 2007. 
    • "A Test of Schilling's Interfirm Product Modularity Model: The Bicycle Drivetrain Industry 1980-1990 with J.K. Park at Academy of Management annual meeting, 2006. Selected for TIM Division Best Paper Proceedings.
    • "Coping with Technological Uncertainty: The moderating Role of Knowledge Interdependence on Firms' R&D Scope Decisions with W. Lee at INFORMS, 2007.
    • "What Slows Rework down: Causes for low Problem-Solving Efficiency in Complex Product Development" with P. Gouel at Segal Graduate School of Business, Simon Fraser University and Rotterdam School of Management, Erasmus University, 2007. 
  • Working Papers:
    • "The Effect of Alignment of Product Architecture and Organization Structure on Product Performance:  An Investigation of the Bicycle Component Industry" with J.K. Park, 2007. 

RUTH GILLERAN:

  • Academic and Professional Research:
    • "Business Intelligence" Teaching Case with Sal Parise and Bala Iyer.  Interviewing business users at Ingenix, a subsidiary of United Health Croup. 
    • Designed software development course for CIMS Executive Programs at Babson Executive Education Center, March 2008. 
    • Founded Aime Grace, wholesale sterling silver and gold jewelry; create prototypes.  
    • Worked with EMC Corporation designing 3 day course on software design for EMC IT managers and systems analysts.   

STEVE GORDON

  • Awards:
    • "The Role of Information Technology in Managing the Innovation Process", Babson Board of Research, Fall 2005-Spring 2006.
  • Books and Book Chapters:
    • "How Portals Support Innovation" with Monideepa Tarafdar, Encyclopedia of Portal Technology and Applications, April 2007. 
  • Peer-Reviewed Journals:
    • "Improving the Front End of Innovation with Information Technology," with Monideepa Tarafdar, Robert Cook, Richard Maksimoski, and Bernice Rogowitz, Research Technology Management, Vol. 51, No. 3 (2008) 50-58.
    • "Understanding the Influence of Information Systems Competencies on Process Innovation: A Resource-Based View," with Monideepa Tarafdar, Journal of Strategic Information Systems, Vol. 16, No. 4 (2007), 353-392.
    • "How Do a Company's Information Technology Competences Influence Its Ability to Innovate?" with Monideepa Tarafdar, Journal of Enterprise Information Management, Vol. 20, No. 3 (2007), 271-290.

Presentations:

    • A Comparative Analysis of Evolving Service Organizations Structures," with Paul Mulligan, POMS 2008, La Jolla, CA, May 2008.
    • "Understanding How Information Technology Facilitates the 'Front End' of the Innovation Process" with Monideepa Tarafdar, International Federation for Information Processing Working Group 8.2, Organizations and Society in Information Systems, Montreal, December 2007.
    • "Improving the Front End of Innovation with Information Technology" presented to the Business Innovation Research Center, UMass, December 2007.
    • "Understanding How Information Technology Facilitates Organizational Innovation" with Monideepa Tarafdar, International Federation for Information Processing Working Group 8.2, Organizations and Society in Information Systems, December 2006.

PJ GUINAN:

  • Papers in Refereed Journals:
    • "Social Interaction of IS Development Teams: A Performance Perspective", Information Systems Journal, 2008.
    • "Multichannel marketing:  Mindset and Program Development," with Bruce Weinberg and Sal Parise, Business Horizons, 2007.
  • Refereed Conference Proceedings:
    • "Marketing and Web 2.0" with Sal Parise at HICCS  Conference, January 2008. 
  • Grants:
    • "E-Commerce Thought Leadership Conference", MetLife, 2007-2008.
    • "Collaborative Technologies", Mitre Corporation, 2007-2008.
    • "Customer Centric Service", MetLife, 2007.

BALA IYER:

  • Book Chapters:
    • "A Network Based View of Enterprise Architecture" with D. Dreyfus and P. Gyllstrom, Handbook of Enterprise Systems Architecture in Practice, 2007.
  • Cases:
    • Successful IT Services Delivery Using Knowledge Management:  The Case of Cognizant Tecnology Solutions with Sal Parise, 2007.
    • Google:  API-based Innovation with Donna Stoddard, 2007.
  • Presentations:
    • Global Business Architectures: Lessons from IT Enabled Services, Boston University, Spring 2008. 
    • The Emerging Architecture of Global Work, Keane Seminar, Fall 2006.
    • Google Rules: Why Should You Care: Society for Information Management, Advanced Practices Council, Fall 2006. 
    • Google Rules: Lessons for the ITES Sector, Great Lakes Institute of Management, India, Summer 2006.
    • Using Software Stacks to Explain Complementarities: The Case of Mergers and Acquisitions in the Software Industry, HICSS, Spring 2006.
    • Design Matters: Architecting Global Work.  Keane Public Sector Architecture Forum, Fall 2006.
  • Refereed Journals:
    • "Monitoring platform emergence: Guidelines from software networks" with Chi-Hyon Lee, N. Venkatraman and Dan Vesset, Communications of the Association for Information Systems, March 2007.
    • "Process coordination requirements: Implications for the design of knowledge management systems, with G. Shankar and G. Wyner. Journal of Computer Information Systems, Fall 2006.
    • Analyzing Complementarities Using Software Stacks for Mergers and Acquisitions in the Software Industry" with Lucia Gao, Journal of Management Information Systems, Fall 2006.
  • Refereed Conferences:
    • "Design Architecture, developer networks and performance of open source software projects with Xian Liu, ICIS 2007.
    • "Competing in the Era of Emergent Architecture: The Case of Packaged Software Industry" with C. Lee and D. Dreyfus,  HICSS-40, 2007.
    • "The Co-Evolution of Design and User Requirements in Knowledge Management Systems: The Case of Patent Management Systems" with T. Briggs and P. Carlile HICSS-40, 2007. 
    • "Architecture in Design Science: The Case of Stacks" with David Dreyfus First International Conference on Design  Science Research in Information Systems and Technology, 2006.

Y00-TAEK LEE:

  • Conference Presentations:
    • "The Role of Complementary Resources in Developing Competitive Supply Chains by Implementing Web-based Applications," with Kathleen McKone-Sweet, DSI, 2007.
    • "A Taxonomy of Supply Chain Strategies, DSI Conference, November 2006.
    • "The Preliminary Analysis of Intellectual Structure in Supply Chain Management," POMS Conference, April 2006. 
  • Invited to Speak:
    • "The Review of Process Maturity Model", Korea Total Management Innovation Conference, September 2007.
    • Hankuk University of Foreign Studies, Executive MBA, Seoul Korea, October 2007.
    • Yonsei University, Global Logistics Program, Seoul Korea, December 2007.
    • "Fact-based Management and The Power of Allignment", National Conference of Sustainable Growth & Social Contribution for Admired Company and National Management Innovation Conference, May 2007. 
    • "The Analysis of Intellectual Structure in Supply Chain Management by Using Co-word Analysis Method", Institute for Information Technology Advancement, Seoul Korea, January 2007. 
  • Journal Publications:
    • "A Taxonomy of Supply Chain Capability" with K. McKone-Sweet, BFRF, July 2007.
  • Working Papers:
    • "The Analysis of Intellectual Structure in Supply Chain Management by Using Co-word Analysis Method" with Woo Young Lee, Journal of Operations Management, August 2007.
    • "Supply Chain Management in the Electronic Era: A Case Study of New Supply Chain Development by a Paint Manufacturer" with Jay Kim, Journal of Supply Chain Management, July 2007.
  • Scholarship:
    • BK21 Visiting Professor Scholarship at Yonsei University, Fall 2007.

KATE MCKONE-SWEET:

  • Selected Publications:
    • Improving Performance through an Intergated Manufacturing Program, co-authored with Kristy Cua and Roger Schroeder, Quality Management Journal, 13:3, p45-60, 2006. 
    • The Ailing Healthcare Supply Chain: A Prescription for Change, co-authored with Paul Hamilton and Susan Willis, Journal of Supply Chain Management, Winter 2005.
    • An Integrated Systems Approach fo Process Control and Maintenance, co-authored with Kevin Linderman and John Anderson, European Journal of Operations Research, 164:2, p. 324, 2005.
    • Lessons from a Coffee Supply Chain, Supply Chain Management Review, 8:7, 2004.
    • Offshoring/Outsourcing: Fragile-Handle with Care, co-authored with William Costello and Ashok Rao, Babson Insight, Summer 2004. 
  • Working Papers:
    • "A Taxonomy of Supply Chain Strategies", with Yoo-Taek Lee, submitted to Journal of Supply Chain Management, May 2007.
  • Presentations:
    • "Taxonomy of Supply Chains", DSI Conference, November 2006.
    • "When does IT matter? A Resource-Based View", POMS Conference, April 2006.

IVOR B. MORGAN:

  • Publication:
    • "Growing Negative Service" with Professor Jay Rao, Sloan Management Review, 2006.
  • Case:
    • Scottish EnterpriseCase written to support executive development programs at Scottish Enterprise, Scotland, 2006.
  • Conference Papers and Presentations:
    • "Some Strategies of Positive Services", POMS Conference May 2007.
    • "Origins of Services", POMS Spring 2006.

PAUL MULLIGAN:

  • Cases:
    • "RBA and SLAD: Opportunities and Challenges", with S. Anasari, 2007.
    • "Health Alliance MRI Centers," 2006.
    • "Process Mapping and Improvement @ National Bank", 2006.
    • "Longmeadow Capital Partners & The Hebert Candy Mansion:  Sweet Returns?", 2006.
    • "Hammond Cards, Inc: The Creative Acquisition" with A. J. Nanni and S. Ansari, 2006.
  • Presentations:
    • "Panel Discussion: Teaching Executive MBA," POMS, May 2007.
    • "Integrating Service Operations Through Simulation" POMS, May 2007.
    • "Service Delivery and Channel Design for a Shifting Population," POMS, 2006.
  • Publication:
    • "Hammond Cards, Inc: The Creative Acquisition," with A.J. Nanni and S. Ansari,  IMA Educational Case Journal, December 2007.
  • Technical Notes:
    • "Analyzing and Improving Services through Service Mapping," 2006.

SALVATORE PARISE:

  • Book Chapters:
    • "Getting the "New" Newcomer Connected and Productive Quickly", Workforce Wake-Up Call:  Your Workforce is Changing, Are You?, May 2006.
  • Case:
    • "Successful IT Services Delivery Using Knowledge Management: The Case of Cognizant Technology Solutions" with B. Iyer and R. Sukumar, 2007.
  • Journal Articles:
    • "Together We Innovate", MIT Sloan Management Review and The Wall Street Journal with R. Cross, A. Hargadon, R. Thomas,Sept. 2007. 
    • "The Role of Networks in Organizational Change" with R. Cross and L. Weiss, The McKinsey Quarterly,  2007.
    • "Managing Change through Networks and Values: How a Relational View of Culture can Facilitate Large-Scale Change" with R. Cross and M. Johnson-Cramer, California Management Review, 2007. 
    • "Multichannel Marketing: Mindset and Program Development"with B. Weinberg and P.J.Guinan, Business Horizons, 2007. 
    • "Knowledge Management and Human Resource Development: An Application in Social Network Analysis Methods", Advances in Developing Human Resources, 2007.
    • "Change Not Working?  Try Networking"with R. Cross,  Leader's Edge, Nov. 2006.
  • Conference Papers:
    • "Marketing and Web 2.0" with PJ Guinan, HICSS, 2008;  nominated for Best Paper.
    • "Babson College's Wiki-based Platform for Innovative Case Development" with Bala Iyer, M. McGuire and E. Santiago, OBTC Conference, 2008.
    • "Relationship Structures in Client/Consultant Relationships" with B . Lekse, and L. Kreeger, ACM Conference 2008. 
    • "The Effect of Network Structure and Role-Sharing on Group Performance in New Task Environment", Academy of Management Conference, 2006.
    • "The Impact of Partner Role Resource Exchange and Value Creation in Technology Alliance Networks", Strategic Management Society Conference, Vienna, 2006.
  • White Papers:
    • "Workspace Design and Networks", Babson College Working Knowledge white paper, 2007.
  • Presentations:
    • "Workspace Design and Networks", Babson College Working Knowledge Conference, 2007.
    • "Social Network Analysis and Knowledge Managment", Knowledge Management for the Government Sector Conference, Arc Group, 2006.
    • "New Employer-New Employee, Who is On-Boarding Whom?", Human Capital Institute webcast, 2006.
    • "Metrics & Technology to Track Onboarding Progress", 2006.

JAY RAO:

  • Publications:
    • "Growing Negative Services" with Professor Ivor Morgan, Sloan Management Review, Spring 2006. 
    • "CIO's Role in Innovation: Chief Information Officer to Chief Innovation Officer (in English), e-Penteo, December 2006.
  • Case:
    • Boathouse Group: The Anti-Agency Agency, Babson Executive Education case study, 2007.

DONNA STODDARD:

  • Articles in Refereed Journals:
    • "Getting IT Right,"  Donna Stoddard with Charlie Feld, Harvard Business Review, Feb. 2004.
  • Working Papers:
    • "Are Your IT Systems Helping you Collaborate with Your Trading Partners?" Donna Stoddard with Ruth Gilleran and William Lekse, Babson College, 2005.
  • Funded Research:
    • "Accelerating the Growth and Successful Businesses Owned by Women of Color, Wachovia Bank, 2007-2008.
    • "The State of  Minority Business Entrerprises in Massachusetts",  Kauffman Foundation, 2004.
    • "Can IT Enable Partnerships between Large Enterprises and Small Subsidiaries/Suppliers? The Role of Enterprise to engerprise E2e_ Integrated Systems", with William Lekse and Ruth Gilleran, SAP, 2004. 

 


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